Why is Netgear Orbi RBR850 Not Connecting to Cox Router?

Both Orbi RBR850 and Cox are routers. If you have connected them, then probably you have installed your Orbi router in the AP mode or your Cox router in the bridge mode. But, here the problem is that the connection between both devices is not working fine somehow. Let’s have a proper look at the situation and find out how to fix the problem.

Can You Connect Two Routers?

Yes, you can connect two routers. But, either set the primary router in the Bridge mode or the secondary router in the AP mode. This is because if you connect your routers without switching to any of these modes, there will be a double NAT situation. In this case, both routers will try to perform Network Address Translation which means they will try to transmit each other’s signals in farther areas.

Solved: Netgear Orbi RBR850 Not Connecting to Cox Router

1. Update the Orbi RBR850 Router Firmware

The outdated firmware on the Orbi router might be causing incompatibility problems due to which it is not getting connected to the Cox router. Therefore, you should update the Orbi router firmware as soon as possible. The steps given below will let you understand how to complete Orbi firmware update via orbilogin.com:

• Open a web browser on a computer connected to Orbi RBR850 router.
• Go to orbilogin.com.
• Enter login details once the Netgear Orbi login page appears.
• The default username of Orbi router is admin and the default password is password.
• The BASIC Home page of the Orbi RBR850 router will appear.
• Here, select Advanced.
• Click Administration and select Firmware Update.
• You will see the Firmware Update page.
• Select the Check button.
• The Orbi RBR850 router will check if a new firmware version is available.
• Select the Update button if a new firmware version is available.

Note: If you do not want the router’s firmware to get corrupted, do not interrupt the process. For instance, do not refresh the browser, close the tab, or click a link. Avoid switching off the router too.

Once the firmware update completes, the Orbi RBR850 router will restart. The firmware update process might take a few minutes. Thus, wait patiently.

2. Check the Ethernet Connection

There is a chance that the Ethernet cable connection between your Orbi RBR850 and Cox router has become loose. There may be a case that the cable is damaged. So, consider both cases. If the connection is loose, make it finger-tight. On the off-chance, the cable is found damaged, you should replace it with a new one.

3. Remove WiFi Interference

Maybe you have installed a WiFi interference-creating device near your Netgear Orbi router or Cox router. To fix the problem, you must check the surroundings of your Orbi RBR850 andCox routers. Just in case, you find any microwave oven, television, refrigerator, baby monitor, etc. installed there, change its location. Always place your routers in a ventilated room.

4. Reset Orbi Router and Set it Up Again

The last option is to reset the Orbi router to its default settings and set it up once again. You should set it up the either via the Orbi app or using the Orbi router login IP. To reset the Orbi router, you have to press its Reset button using a sharp object. Hold the button for 7-10 seconds to complete the reset process. After that, set up the router in Router mode if the Cox router is working in the Bridge mode. Otherwise, configure Orbi RBR850 in AP mode.

The Conclusion

These were the reasons and solutions that you needed to understand the connection problem between your Orbi RBR850 router and Cox router. Now, we hope that you have solved the problem.