My Satellite won’t Connect after Firmware Update. Help!

Orbi satellites are part of mesh WiFi kits. These satellites connect to Orbi router with the help of an Ethernet cable or WiFi connection to create a seamless network. Performing Orbi firmware update for the satellite helps to improve the network performance. It also fixes various issues. But, if satellite won’t connect after firmware update, it can be problematic. This post will help you fix the connectivity issue between the router and the satellite.

Before starting, we want you to confirm that the satellite’s firmware update was not interrupted by you and that you downloaded the correct firmware file for your satellite. Else, you will be left with no option other than performing a factory default reset of the satellite.

Why Orbi Satellite won’t Connect after Firmware Update?

There can be numerous reasons due to which you are unable to connect the satellite to the router post firmware update. However, the distance separating both devices remain the primary one. It seems that the distance between your devices is more than needed. Thus, you should bring both devices closer. This distance can range from 8-10 ft for optimal performance. However, you need to use a damage-free Ethernet cable in case you are using a cable connection. If the distance was not the reason, the following might be:

• The satellite is struggling with technical glitches
• The power being supplied to the satellite is unstable
• You have kept the satellite in a WiFi interference zone

Solutions: Satellite won’t Connect after Firmware Update

The solutions to fix the connectivity issue between your Orbi router and satellite are mentioned below. You can check the connectivity by accessing the orbilogin page on a connected device after implementing every troubleshooting technique.

• Restart the satellite by plugging it out from the power outlet and plugging it back after some time. We also recommend you restart the router by following the same approach. To fix glitches, perform a reboot for the entire home network.
• Ensure that the power cable of the satellite is non-damaged. You also need to ensure that the wall socket is capable of supplying power without any interruption. You can use a UPS in case the power supply is improper from the backend.
• Be very sure that the satellite is placed in an area free of WiFi interference. To be very specific, keep the satellite away from devices that emit electromagnetic radiations, objects that contain a large amount of water, and the surfaces that tend to bounce signals (reflexive surfaces). Metal objects should also be kept away from satellites.

After following the given techniques, you can fix the issue. However, if you still fail, you should reset Orbi satellite and set it up once again with the help of the browser or the Orbi app. You can also connect the satellite using the Sync button if it is not automatically detected.

To Sum Up

Our guide explaining what to do if Satellite won’t connect after firmware update ends here. Hopefully, you will be able to get the issue resolved. Just in case, the problem is still there, you should install the firmware version on which your satellite was running previously.