How to Fix Orbi CDIL-API-FAIL Error Code?
A recent query from Orbi users is taking rounds on the internet these days, i.e. how to fix the Orbi CDIL-API-FAIL error code. If you are also own an Orbi and looking for an answer to the same problem, then luckily we have got your covered.
Orbi CDIL-API-FAIL error code issue has been witnessed by users when trying to access certain features of the device through the app.
To explain in detail, whenever users are trying to see the list of devices connected to their Orbi through the app, they simply get tossed with the Orbi CDIL-API-FAIL error message. The same is the case when users try to access the parental controls.
If you have tried various fixes but still can’t get the issue resolved on your own, then have a nudge on the troubleshooting points below and check if things are going in your favor.
Troubleshoot Orbi CDIL-API-FAIL Error Code Issue
Reboot Your Device
Before you try anything else, simply reboot your Orbi as well as the device on which the Orbi app is installed.
Perhaps, a technical glitch is hampering the hardware/software of your devices and letting you struggle with the Orbi CDIL-API-FAIL error code issue.
For rebooting your devices, simply turn them off for some time and again put them in their ON position.
Reinstall the App
You may also fall victim to the Orbi CDIL-API-FAIL error code issue if the Orbi app has crashed.
For ridding yourself of the same, uninstall the Orbi app from your phone. Once done, visit the App store on your device and look for the Orbi app.
You need to install the latest version of the app to avoid facing any further issues. As soon as you are through with the process of installing the app, navigate to the settings of your device and check if you can now access Parental Controls and the list of devices connected to your Orbi.
Still seeing the same Orbi CDIL-API-FAIL error code? Well, let’s give you a few more solutions. Thus, stick to reading!
Contact Your ISP
Internet breakdown could be another possible reason why you are seeing the CDIL-API-FAIL issue on your Orbi app.
Thus, check with your Internet Service Provider and confirm if there is an internet outage in your area. Also, make sure you have not enabled both WiFi and mobile data on your smartphone at the same time. FYI, activating both internet sources at one time can interrupt your internet and may lead to an issue like the one you are currently struggling with.
Update Your Orbi’s Firmware
You can also try updating the firmware of your Orbi by accessing the orbilogin web address. Perhaps, this will help you fix the issue hampering your Orbi-using experience.
Firmware updates are released by companies to bring bug fixes and security patches to the devices. So, there is a chance that by updating your Orbi to the latest firmware version, you can get a fix for the Orbi CDIL-API-FAIL Error Code issue.
However, while updating the firmware of your Orbi, keep the model number of your device in mind. This is to say that a wrong firmware update can make your Orbi completely non-operational and of course – you would not be ready for fixing one more issue.
The Issue Can Be Device-Specific
If nothing has helped you so far when it comes to fixing the CDIL-API-FAIL issue, then try accessing the settings of your Orbi using a different device.
Perhaps, the issue is device-specific and preventing you from accessing the various features of your device. Before switching to another device, make sure it is virus-free and is boasting the latest version of the Orbi app.
Wrapping Up
Here ends our troubleshooting guide on fixing the Orbi CDIL-API-FAIL error code issue. It is expected that by giving try to the aforementioned hacks, you will be able to fix the issue and access all features of your device.
If all your efforts are going in vain and you still can’t rid yourself of the Orbi CDIL-API-FAIL issue, get in touch with our technical experts and let them do all the hard work for you to fix the issue.
