RBR50 Satellite Disconnects from Router Using Ethernet Port [Fix]

Orbi RBR50 satellite is a part of Orbi RBR50 router and it can be connected to the router through Sync button or an Ethernet cable. Generally, people face problems with Orbi RBR50 setup when they attempt to connect router and satellite wirelessly. This problem can be fixed by reducing the gap between devices. However, recently, a problem with the wired connection is noticed. Some users state that their RBR50 Satellite disconnects from router when using Ethernet port. If you too are facing similar kind of problem, read the blog.

First of all, we recommend you verify whether the router and satellite are compatible or not. Not all Orbi routers are satellites are compatible. For this, you can refer to the compatibility chart of Orbi routers and models given on their official website.

Why RBR50 Satellite Disconnects from Router When Using Ethernet Port?

If you are facing the connectivity problem even after your Orbi router and satellite are compatible, then we suggest you read the below points to learn why it has happened.

• The cable used for the connection is damaged
• The ports of your router and satellite are not working properly
• Your Orbi satellite isn’t getting enough power

So, these were some basic reasons that can cause the connectivity problem between the router and satellite even through an Ethernet cable. Move to the next section to learn how to get rid of the Ethernet connectivity issue. However, before that, power cycle the entire network to verify if that fixes the problem.

Solutions: RBR50 Satellite Disconnects from Router via Ethernet

1. Basic Solutions to Restore Connection

The following tips should be followed to restore the Ethernet connectivity between your Netgear router and the RBR50 satellite:

• Ensure that you have connected the router and satellite with the help of a non-damaged cable.
• The ports of your devices must be working. Clean them if possible.
• Plug your Orbi satellite into another power outlet to verify if the problem has shown up due insufficient power.

If you are still facing problems, you should update the Orbi router firmware by accessing the Orbilogin page on a PC present on the Orbi network. For firmware update steps, take reference from the next section.

2. Update the Orbi Firmware

• Load an internet browser and go to orbilogin.com.
• You will get redirected to the Orbi login page.
• Here enter, admin and password into the Username and Password field respectively.
• Go to the Management section and click Firmware Update.
• Click Online Update > Check Now.
• Follow the on-screen instructions if a new version of firmware is available for your router.

3. Sync Your Orbi Router and RBR50 Satellite Manually

If a firmware update also fails to help you out, you should sync the devices manually. The process is very simple. You just need to press the Sync button on your Orbi router and then on the satellite within 2 minutes. The light on your Orbi satellite will turn solid blue for 3 minutes and turn off after that indicating that the connection has been successful. On the other hand, if you see Orbi magenta light, it means the connection is failed. In that case, you should reset Orbi satellite.

The Final Words

When the RBR50 Satellite disconnects from router when using Ethernet port, you can easily fix the problem by changing the LAN cable, ensuring proper power supply, and using the correct ports. However, if you fail, syncing the satellite manually and updating the router’s firmware will help. A factory reset must be done if every technique fails.