How to Fix Orbi RB50 Pink Light Issue?

The blog post will explain the meaning, reasons, and solutions for the Orbi router’s blinking a pink light. We tried to troubleshoot Orbi RB50 pink light with the help of major tips and solutions, but if you are having trouble, reach out to fix it immediately.

Meaning: If your router is showing a pink light (magenta color) on the ring LED, it means the Orbi router is not getting any internet connection.

There can be many reasons why the Orbi RB50 router is showing a pink light; let’s have a look at a list of the possible causes:

Reasons:

1. Orbi not connecting to the modem via Ethernet cable.
2. ISP internet issues occurrence.
3. Orbi signals are interfered by the electronic devices
4. Too much devices are connected to the router network.
5. The Orbi not configured correctly.
6. Firmware is gone out-of-date.

Now, use these below given solutions to fix the Orbi RB50 pink light issue.

Solutions:

You can confidently apply these solutions and tips, as they have already helped resolve internet disconnection issues.

Check for Internet Connection Status

Make sure you connect the Orbi router to the modem using an Ethernet cable. Plug the cable into the router’s WAN port and the modem’s LAN port. Check the cable for any damage or cuts—if you find any, replace it with a new one.

Restart Orbi Network

Turn off and unplug your modem. Turn off and unplug your Orbi router and any Orbi satellites.  Wait for a minute or two. This ensures all devices are fully powered down. Plug your modem back in and turn it on. Wait for it to fully restart and the internet connection to be stable.

Plug in your Orbi router and any satellites. Allow a couple of minutes for them to power on and reconnect to the network.

Check Orbi Connection with Modem

The Orbi connection with the modem connects the internet to the Orbi devices. This connection established with the help of the Ethernet cable. The cable plugs into the router’s WAN port and modem’s LAN port. If not plug the cable out and connect it again.

Update Orbi Firmware from App

Ensure your mobile device is connected to your Orbi Wi-Fi network. Open the Orbi app on your device. Log in using your Orbi administrator username and password. Navigate to the Menu.

Here, tap Settings, select Router Settings, tap Update Firmware. The app will now check for available updates. If a new firmware version is available, tap Install.

Reset Orbi RB50 Device

Ensure the Orbi RB50 router is powered on. Locate the Reset button on the back of the device. Use a paper clip or a similar pointed object to press and hold button. Hold the button for about 10 seconds. Release the Reset button.

The Orbi router will restart. The Power LED will blink, indicating that the reset process is underway. Wait for the router to fully reboot. Once the Power LED is solid, the reset is complete, and your Orbi RB50 is back to its factory default settings.

Completing your Orbi RB50 reset process, reconfigure it to connect to your internet and set up your Wi-Fi network.

Reconfigure Device

Connect your computer or mobile device to the Orbi router. You can do this via Wi-Fi using the default network name (SSID) and password found on the label of the Orbi router, or by connecting your computer directly to one of the Ethernet ports on the router.

1. Open a web browser on your connected device.
2. Enter orbilogin.com in the address bar. Your browser might automatically redirect you to the login page.

Agree to the terms and conditions. Set up administrator credentials (username and password for the router). Customize your Wi-Fi network name (SSID) and password. Connect any Orbi satellites if you have them. The setup wizard should guide you through this process.

Once you complete the setup, the Orbi router’s ring LED turns off. You have reconfigured your Orbi network, and it’s now ready to use.

Summary

Resolving the Orbi RB50 pink light issue requires a methodical approach to identify and address the underlying cause, emphasizing the importance of checking connections, updating firmware, and considering hardware issues when other solutions fail.