Orbi Pink Light – Easy Ways to Fix It on Router and Satellite
Both units i.e. routers and satellites involved in an Orbi mesh system have ring LED lights on them. If you notice any of these ring LEDs flashing pink, then it is a matter of concern. It is because the pink light on any of the Orbi devices suggests that they are unable to connect to the internet. In other words, the router fails to obtain the IP address from the main gateway whereas the satellite can’t get the same from the router. However, in the case of the router, Orbi pink light also means that the WAN port link is down. But, whatever the problem is, we’ve got your back. This post highlights the hacks that one must have in his/her quiver if the Orbi router or satellite starts flashing the color pink.
But, before revealing any hack, we would like to take a moment to tell you that you can approach our online support staff for help if you are not in the mood of taking risks and want personalized assistance. Now, let’s start our post demystifying the techniques to fix the pink light on the Orbi router and satellites.
Fix Orbi Pink Light by Rebooting
Why lift a sword in the first place when a needle can assist you to fix the issue you’re facing with your Orbi devices? What we mean to say is that rebooting can do miracles that sometimes major troubleshooting techniques can’t do. Therefore, do not wait to reboot your Orbi device [whichever of them is showing the pink color]. Doing so will not only help you eliminate technical glitches but also improve the performance of your mesh WiFi system. The steps to reboot an Orbi device have been penned down below:
- Power down your Orbi device and remove all cable connections.
- Wait for a while.
- Reconnect cables and switch on your Orbi again.
Are you still seeing the Orbi pink light? Do not worry! The tips highlighted in the next section are the advanced ones and have a greater percentage of success with respect to the troubleshooting process.
How to Fix Orbi Pink Light [Advanced Tips]
Check Cable Connections
If you’re finding yourself nowhere after rebooting the Orbi device, then it would be better to have a cable connections check. By that, we mean to have a look at all the cables involved in your mesh WiFi system. Start with the power cable and see if it requires any repair or needs to be replaced. If yes, then do the needful.
Do not forget to check the Ethernet cable connecting your Orbi router to the modem if you’re experiencing the pink light issue on your router. The reason being, the Ethernet cable serves as a direct source of connection between both devices and if it is damaged, then the Orbi pink light issue is just the beginning.
In case it is the satellite’s ring LED that is flashing pink, then you’re supposed to check the cable connecting the satellite and Orbi router. FYI, the Orbi satellite colors change in accordance with the state of connection between the router and the satellite. The connection should be finger-tight and is supposed to be created with the help of a non-damaged cable. You can experiment with the router-satellite distance if you have not connected them through the Ethernet backhaul connection.
Update the Firmware
The firmware of any networking device is an important element that decides how it will perform. With that said, the firmware has so much to do with the behavior of your Orbi device’s hardware. You might notice the Orbi pink light on your device if the firmware on which it is running is outdated.
FYI, letting the device operate on an outdated version of the firmware is an open invitation for major issues like the one you’re facing right now. The reason being, features and functionalities of the Orbi router or satellite get improved with each firmware update.
Therefore, consider upgrading the firmware of your Orbi device. You can either take the help of the orbilogin.net URL or the Orbi mobile application to get your router or satellite updated. The instructions to carry out the process can be easily found in the user manual of your Orbi mesh system’s model.
Still No Luck?
If rebooting, recreating the cable connections, and installing the latest firmware version don’t help you out, then you can make amendments to the location of the Orbi device. You should consider placing it away from every factor creating signal interference. But, what if the Orbi pink light issue still thumbs nose at you? Well, it is a sign that you need an expert’s assistance with the troubleshooting process. So, contact our experts right away!