Orbi Satellite Not Connecting: Resolved

Netgear Orbi helps to provide a seamless internet signal through every nook and cranny of the home. As per Orbi users, Orbi keeps its promise of giving blazing-fast internet and kicks out WiFi dead spots very effectively. However, users also reported Orbi becoming a victim of certain technical issues once in a while. A very common issue with this WiFi home system is the Orbi satellite not connecting. Are you going through a similar situation wherein your Orbi satellite is adamant to connect to the router? Here is this helpful guide that will come in handy for you to do away with the Orbi satellite issue. Simply follow the easy-to-perform instructions and connect the satellite to the router with ease.

How to Connect (Sync) Orbi Router to Satellite?

Are you sure you are using the correct method to connect the Orbi satellite to the router? Here is the best way that you need to opt to connect the Orbi satellite and router:

• First of all, connect the Orbi satellite and the router to a socket offering a non-fluctuating power supply.
• Now, press the Sync button on the Orbi router first.
• Similarly, press the Sync button on the satellite.

If the LED on the Orbi satellite is solid blue for a few seconds, then rest assured that the router and the satellite are synced successfully. If by following this method also, the Orbi satellite is not connecting, then get to troubleshoot the issue.

Troubleshooting Orbi Satellite Not Connecting Issue

The Orbi satellite expands the router network further to reach hard-to-access areas of the home. But Orbi satellite renders useless if it does not get connected to the router. So, if it refuses to connect to the Orbi router, there is no chance that you can enjoy seamless internet using the Orbi satellite. The reason for non-connectivity can vary for different situations and different users. Below mentioned are some common reasons and their solutions. So, see for yourself what could be the possible cause for your Orbi satellite and how this can be fixed.

Reason 1: Orbi Satellite is Far from Router

Solution: Bring Orbi Satellite Close to Router

Usually, the primary reason for the Orbi satellite not connecting to the router is the excessive distance between them. If the satellite is placed far from the router, then obviously the communication between them is difficult and hence no sync will happen.

Reduce the distance between the router and the satellite by bringing them closer. Once you relocate the devices, try connecting them to verify if this was the reason preventing your satellite from connecting to the router. If this does not get the issue resolved, then try another solution.

Reason 2: Fluctuated Power Supply to Devices

Solution: Fix Power Related Errors

Orbi satellite not connecting to the router is also a consequence of an unstable power supply to the devices. Perhaps the power sockets are damaged or there is a power outage in the area that is fostering power supply errors.

Replace the damaged power socket or connect the device to some other active and non-damaged power socket. In case of a power outage, a UPS can come to the rescue.

Reason 3: Faulty Internet Connection to Router

Solution: Ensure Stable Internet Connection

Now if the router itself is not receiving an optimum internet signal, having an issue with the satellite is obvious.

So try disconnecting the router from the modem once and reconnect them. If the Ethernet cable is worn out then also internet issues may arise. Thus, replace the Ethernet cable and connect the modem to the Orbi router.

Reason 4: Technical Issues

Solution: Reboot Orbi

Sometimes some minor temporary technical glitches stimulate issues with the Orbi system. This may also be the reason behind the Orbi satellite not connecting issue.

To eliminate such technical glitches, you simply need to reboot your Orbi. Unplug the Orbi router from the wall socket and after waiting for a while, plug it back into the socket. Follow the same steps with the Orbi satellite as well. Once the Orbi router, as well as the satellite, are rebooted, try syncing the devices to see if the Orbi satellite not connecting issue has been fixed or not.

Reason 5: Obsolete Firmware on Orbi

Solution: Update Orbi

Outdated firmware on the Orbi device can also result in some issues. Do you remember updating Orbi in recent times? If not then trust us, this is what is giving trouble in connecting the satellite to the router.

Access the Orbilogin page and head toward the settings and get the firmware updated as soon as possible.

Reason 6: Anonymous Reasons

Solution: Reset Orbi Satellite

There can be some other unknown reasons that are causing the Orbi satellite not connecting issue. Thus resetting the satellite is the best solution. To reset the Orbi satellite follow these instructions:

• Power up the Orbi satellite by plugging it into the power socket.
• Locate the Reset button on the satellite. As soon as the Reset button is pressed, the power LED should pulse white indicating the in-progress reset process.

That’s it! The Orbi satellite is reset. Now, try to sync the Orbi router and satellite.

Need Further Assistance?

With the hope of helping you out, we put a full stop to our troubleshooting guide on fixing the Orbi satellite not connecting to the router issue. Although the aforementioned hacks prove to be useful for most Orbi users, in case you are still struggling with Orbi satellite connectivity issues, then getting help from our technical team is recommended. You can contact them at any point in time during the day or night.