Orbi RBR750 Satellite Update Dropped Signals. What to Do?
“After I updated the firmware on my Netgear Orbi RBR750 satellite, the WiFi performance had reduced to 50%,” complains a Netgear Orbi user. You going through this post gives us signs that you are also struggling with a similar problem.
Firmware updates are important and help you enhance the performance of the device. But after updating the device if you begin getting poor WiFi signals, then there’s an issue that you need to address. What you should do in such a scenario? Find the answer in this helpful guide.
Orbi RBR750 Satellite WiFi Dropped After Update: Fixed
The user mentioned that after the firmware on the Netgear Satellite was updated, he tried to connect the devices to its network. He noticed that the WiFi signals are not as good as they used to be. Earlier the range and speed were better but now it is not the same.
If you have faced the same problem then read ahead to know what you should do.
First Things First: Check Firmware Version
We suggest you check the firmware version that is now installed on the Orbi RBR750 satellite. Confirm that the firmware is successfully updated on the satellite. You need to log in to the Orbi app or web interface to check the firmware version. Make sure that the firmware version showing on the Orbi satellite is the same that you got installed on it. There is a possibility that the update is not done completely and hence you are facing this issue.
If the firmware is not yet updated then get the job done one more time and then see if the issue is resolved or not.
Power Cycle the Orbi System
At times, the firmware update process gets halted or is not reflected on the device due to any technical glitch in it. In such a case, power cycling is helpful. This simple process gives a push to the firmware update and also fixes the glitches.
Power down the Netgear Orbi devices. We also recommend powering down the modem. Take out their power cables as well. Wait for 10 minutes and power on all the devices in this sequence: modem > router > satellite.
Check the firmware version and try to connect to the Orbi satellite’s WiFi to see if it is now giving better signals or not.
Update the Orbi Router Also
During the setup, you sync Orbi satellite with the router and hence the satellite takes in signals from the router. The incompatibility between the firmware versions may be the reason why the satellite is not giving good WiFi signals.
Did you update only the Orbi satellite but not the router? This could be the reason why the poor WiFi issue is after your life. Consider updating the firmware on the router as well. Log in and update the Orbi router right away.
Downgrade the Firmware
Even after power cycling the network, the performance of the satellite is still poor then you should downgrade the firmware on your Orbi RBR750 satellite and reload the previous version on it. Perhaps the firmware versions on the Orbi router and the satellite are not compatible which is why the issue has appeared.
To downgrade the firmware on the Netgear Orbi satellite you will need to log in to its web interface.
Download the previous version on your PC first. After that, connect the PC to the Orbi’s network first and then log in and go to the settings of the Orbi. In the firmware update settings, click on Browse and select the firmware file of the previous version and upload it on the satellite.
Soon your Orbi satellite will have the previous firmware version running on it. You will not face poor WiFi signals from it anymore.
The Final Note
Firmware updates are essential so that your Netgear Orbi devices give good performance. However, at times, the latest version is not able to help you get better signals. Incompatibility between the firmware versions is a major issue that you should take care of. We are anticipating that the information given in this guide has helped you get your Orbi RBR750 satellite to give out good WiFi signals just like the way it gave before updating it.