5-Step Process to Fix Orbi Parental Control Not Working
Netgear Orbi Parental Control feature helps you to keep an eye on your child’s online activity. You can block certain harmful websites on their devices, create different profiles for each child, restrict access to adult content, set internet access time schedules, set customized access rules, and also send them rewards for their good behavior. With so many benefits, the Parental Controls feature becomes the most appreciated feature by Orbi users. However, many Orbi users reported that the feature is not working.
You are on this blog implies you have a similar concern. If you are nodding your head right now, then you are going to thank Google that you have been redirected to this blog. You will get the best solution to the issue that you are currently troubled by.
What to Do If Orbi Parental Controls Not Working?
There can be two instances here; number one: the Parental Controls were working fine earlier and stopped working now. This generally happened after a firmware update. Number two: Orbi Parental controls are not working at all.
1st Step: Check the Country
For your information, the Smart Parental Controls feature is available only in some countries. After you have updated the firmware on Orbi, if the Parental Controls option is not visible on the Orbi router login page, then you need to make sure that you are in the country where the Smart Parental Control feature is available. You can check on this page if your country comes in the same list or not.
2nd Step: Check Your Orbi Model
After you are done checking this, you need to check the Orbi device that you own. Because the SPC feature is available only on specific Netgear products. So, check if the Orbi model that you own appears on the list of devices that support the Netgear Smart Parental Controls feature. To verify, check this list.
3rd Step: Reboot Orbi
If you are in the country that is on the list and the Orbi device that you own supports Parental Controls, and you still can’t get it to work on your device, then you need to see what went wrong.
Perhaps your device needs a fresh start. It might happen sometimes that the technical device is troubled by some minor technical hiccups due to over-usage. The device may also stop working as intended due to minor bugs caused by fluctuations in the power supply.
A simple remedy to fix all of these is the reboot process. Get near your Netgear Orbi router and turn it off. Likewise, turn off all the Orbi satellites as well. Unplug them from the respective wall outlets. Let them rest for a while. After waiting for a minute or so, plug back the Orbi devices into their respective wall sockets and turn them on. See if it worked.
4th Step: Check the Connections
While you are following the 3rd step, you can also check the connections to your Orbi. You need to verify the power and the internet connection to the Orbi. You can check the power supply by verifying the power socket and the power cable. To make sure the internet connection is fine, you can check the Ethernet connection from the Orbi router to the modem. In case the connection between these devices is wireless then make sure the router is placed in the modem’s range.
5th Step: Reset Orbi
After performing the above steps also if the Orbi Parental Controls feature is not working, then looks like you haven’t enabled the feature in a proper way. So, resetting the Orbi to the factory settings will be a better option. Power up your Orbi and press the button labeled Reset on it. The Orbi is now running on the factory default settings. After you have reset the Orbi, you need to set it up from the very beginning. Once the setup is completed, you can again set up the Orbi Parental Control feature on it.
On A Final Note
This is all about what to do when Orbi Parental Controls are not working on your device. After following the steps mentioned above, you will be able to set up the SPC feature on your Orbi and it should be working fine now. On the off chance, you are still troubled by the same issue, reach out to our experts for personal assistance.