Orbi Router Purple Light: All You Should Know
Are you troubled by the Orbi router purple light? The information provided in this guide will be helpful. Netgear Orbi WiFi system consists of a router and one or more than one satellites. These devices, after the setup process, are placed in different parts of the home which create a virtual mesh. Hence the name Orbi whole-home WiFi mesh system. The initial setup can be carried out via a web interface or the Orbi app. During the initial setup you connect the Orbi router to the modem and the Orbi satellite is connected to the router. You can then begin accessing its network on various devices. You might see Orbi router purple light for various reasons. Walk through the troubleshooting steps given on this blog to know how to get the issue fixed in a jiffy.
Netgear Orbi Purple Light: Causes
Let us first tell you about what does it mean to see a purple light on your Orbi router. FYI, many users also refer to this color as pink. If you see your Orbi router ring light showing purple or pink there are three main reasons for this:
- The Orbi router cannot get the IP address from the ISP or modem.
- The WAN port link is down.
- The router cannot establish a connection with the modem.
How to Fix Orbi Router Purple Light?
Your Orbi device might be affected by a software glitch and hence can’t connect to the internet. Performing a simple reboot process will be helpful. Wondering how to reboot your router? It is no daunting task. You simply need to disconnect your Orbi router from the modem and then power it off. Do not forget to remove the power adapter. Let the device sit idle for some time. After that make the connection once again. Power up the Orbi router. See if the Orbi pink light has gone or not.
Power Cycle Network
In case the issue persists, then power cycle the entire network. To get this job executed, you need to power off the Orbi router as well as the modem after disconnecting them from each other. Thereafter, wait for at least 5 minutes. Next, connect the devices once again and turn the modem on and then the router. See if you still see Orbi router purple light color.
Check Ethernet Connection
In case you are still stuck with the same problem, then see if there is an issue with the Ethernet connection between the Orbi router and modem. A faulty connection between the two is also the cause of the Orbi pink color. Replace the cable right away if it is damaged. Also, ensure to make a solid connection between them.
Use Alternative Port
If the WAN port is down due to which the purple light appeared, then try to use an alternative port on the modem to connect it to the Orbi router. Also, have a good look at the coaxial cable connected to the modem.
Contact your ISP to help you resolve this issue. Perhaps there is an issue with the internet connection from his end which is why the router is not getting an IP address from the modem.
Reset the Orbi Device
Resetting the Orbi router will be the final resort in case no other hack works in fixing this issue. To reset your Orbi router, you need to press the Reset hole present on it using a paper clip for a minimum of 10 seconds. This will erase the current settings from the router and it will be running on the default settings. Once done, set it up again from the very beginning and you are all set to use its WiFi.
The Final Note
Here comes an end to our helpful guide about the meaning of Orbi router purple light. You also got a good insight into what you are supposed to do to get the issue at hand resolved. FYI, if you are facing the Orbi satellite not connecting to the router then you will see a pink light on the Orbi satellite.
We hope the information provided in this guide suffices to assist you. The Orbi router ring light should now be off which implies the router is working normally without any trouble.