Can’t Login To Orbi App After Factory Reset Orbi Satellite?
So you have reset your Orbi satellites to the factory settings. Now you are trying to log in to your Orbi app, but it does not accept the admin password.
Troubled by a similar concern? Is the Orbi app not accepting the default admin password after you have reset the Orbi satellites? We will help you out through this blog post. Keep reading further to understand what has happened and what you can do if you can’t login to Orbi app after Orbi factory reset.
Can’t Login to Orbi App via Default Password: Fixed
Let’s get deep into the problem to understand it properly. The Orbi satellite has been reset to the default values. But now the login is not happening using the default values. Check this now.
Which Network Are You Connected To?
The phone that you are using to log in to the Orbi system should be connected to Orbi’s network. Perhaps it is connected to the Orbi router’s WiFi. Now that you have reset your satellite but not the Orbi router, you can use the updated admin password and not the default password to log in to Orbi.You can’t login to Orbi app using the admin password because the router is running on the customized settings. Therefore, use the existing password to log in.
But what if you wish to log in to the satellite? Read ahead what option do you have in that case.
What You Should Do to Log In to Orbi Satellite?
Connect any computer or laptop to the Orbi satellite using a LAN cable. See the IP assigned to it now. Use this IP address to log in to the Orbi satellite. You can make changes to its settings from there easily.
Has This Still Not Helped You?
Are you still not able to login to your Orbi system? Is there anything else that can stop the login process? Well, yes. There can be some other reasons too. But not to worry. We can help you. Let us inform you that there are different types or login credentials that the Orbi system uses. Have a look at that.
1. Orbi WiFi Credentials
The WiFi name SSID and password are used to connect to the Orbi’s network. While you are setting up the Orbi for the first time, you set an SSID and WiFi password. The same is then used to join Orbi’s WiFi on various devices. Prior to that, there aredefault values assigned to these credentials. These values can be found on the label on the Orbi devices. You can also find the same in the use guide that came with the device.
Important Note: We hope you’re not using these credentials to log in to the Orbi app.
2. Orbi Web Admin Credentials
When you purchase the Orbi system or when it is reset to the factory settings, the default values are assigned to the username and password. The default username is admin and the default password is password. You cannot change the default username but the password can be changed during or after the setup process.
Important Note: The default username and password will help you log in to your Orbi’s web interface but not the Orbi app.
Maybe you’re using these login details to log in and can’t login to the Orbi app.
3. Orbi App Credentials
These login credentials are different from the web admin credentials. You can log in to the Orbi app using the Netgear login details. When you create a Netgear account, you use an email address and password. These are the Orbi app credentials. That means you should use the same email ID and password to log intothe Orbi app.
Use the Netgear account login details to log in to your Orbi app now as you’re logged out of it.
The Final Note
If you have reset your Orbi devices or if you are logged out of the Orbi app, then use the ultimate fixes discussed in this very blog post to help you out to log in.
We are anticipating that can’t login to Orbi app is a thing of the past for you now. The solutions from this post have helped you log in and make the desired changes to the Orbi settings.